I am currently working as an HR Administrator in a global company and have just finished my Level 3 CIPD HR qualification. I have been looking at starting my level 5 qualification but am now unsure if HR is the right course for me and whether there are other qualifications I could investigate.
In my previous company I also worked as an HR Administrator but the role/company/culture was very different. I had the opportunity to be very hands on with the staff, there were a lot of people coming to speak to me for advice or voice their concerns and opinions on varying subjects that effected staff. I really enjoyed the role as I got to know the individuals, helped them with their personal development and was given the freedom to put in place well being initiatives for staff. My new role, however, is very different. There is no or hardly any interaction with staff, HR and management are very driven by policy and admin.
I miss the interaction with staff and am wondering where I can go from here. What specialist roles, if any, are there in HR that I can look into or work towards that would suit me? Or is it just a culture difference between organisations that I need to learn to deal with as I gain experience?
I would be interested to hear peoples views on this and if anyone has any ideas about what career options I could look into.