Our team of staff have approached their senior manager to complain about a middle manager and their behaviour.
It surrounds different aspects of farting and belching in front of both the staff and clients, leaving the toilet in a terrible state and rendering them unusable as well as talking during lunch breaks with her mouth full and consequently spitting food at them. More significantly they have mentioned that there are conversations of a sexual nature which are deemed they are finding significantly difficult to be part off. Other issues surround being undermined in front of clients, treating the team with contempt and just being bullish in her manner.
They have tried to raise this with her but unsuccessfully. So they have now escalated it further. What process needs to be undertaken to deal with this and what advice would you give to have this addressed asap.