I have an employee who has great work ethic, is knowledgeable, and actually great with clients. Where they are lacking is their people skills with their colleagues. They struggle to understand that juniors lean at different paces, they also fail to communicate with professionalism if anyone is not meeting the standards they have set. The employee in question is aware that their professional and communication skills need to be worked on, and will often identify after the event that their behavior has been below expectations. Its a strange position as though staff could make a number of complaints they tend to accept that its part of the employees personality .
I am very conscious that this acceptance is almost allowing the behavior to continue, and where i am aware or witnessed it myself i am taking active steps to stop it in its tracks.
What i am looking for is some sort of course that would help the employee with their people skills, and also enable them to understand learning and development from different angles. When i look online its a minefield. Does anyone have any good starting points on where to look firstly i would like an introductory course for them, and then see how that goes. This will be a long process and as it reconditioning their behavior and responses.