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Building Accessibility

We're an SME with less than 50 employees located in a Grade II Listed building.

We are trying to upgrade the interior of our demise to make access easier, especially for those with restricted mobility whether they are visitors to site or future employees. 

Specifically, we would just like someone to come out and let us know what is or isn't possible and associated costs, but I am struggling to find any information aimed at businesses - it all seems to relate to specific individual employees, or creating accessibility from scratch in new buildings.

I have tried the local authority, ACAS, Scope (plus CAB and Access to Work Scheme where I was left on hold for over 15 minutes!) and nobody seems to be able to point me in the right direction - frustrated is an understatement!

Has anybody had any dealings in this area and if so, would you be willing to share how you went about it!



  • One of my clients is an SME of similar size and while the subject of accessibility of the premises haven't come up, there have been a number of other H&S points which have come up. In the absence of a full time H&S specialist, I have accessed a reasonably priced H&S consultancy, who have been very helpful in advising on issues raised. I would be very surprised if you weren't able to make progress based on recommendations from an H&S specialist. If you PM me i'd be pleased to provide details of this H&S advisory service based Hants.
  • Hi

    Suggest an architect with experience of listed buildings would be best to assist - both with the access / change designs and drawings etc (which you will need in order to gain permissions to alter a listed building in any way).

    They will also be able to advise what can/cannot be done with a listed building and be aware of the various permissions you will need and how and to who applications are made.
  • In reply to Susan May:

    I'd echo Susan's point, given the listed nature of your building. It certainly adds another level of complexity (and cost!), so having a specialist available to help you navigate the process would be advisable. Good luck!
  • I don't from work, but I volunteer at a Listed building and there are quite a lot of restrictions on what they've been able to do. They have non-fixed ramps at main entries but do not have good access to anywhere other than ground floor. There is a disabled toilet. I think you need specialist advice if you were hoping to make any real alterations to the building.
    I'd also advise looking wider than the classic 'wheelchair' access; many disabilities have needs that might not be apparent at first thought, so perhaps linking up with a disability charity would be a good idea. For example, is your website/intranet accessible?