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Employment Law assessment 1.3 question

Hi 

I am currently on module 7 (Employment Law) of a CIPD level 5 diploma. I submitted it over the weekend and received some feedback from my tutor today to say that I need to include more detail on how cases are settled "during" a formal procedure. 

I've looked through my text books and online however I cannot see any information on this, can someone please guide me here?

I've talked about Acas and early conciliation, and the use of settlement agreements to avoid disputes going to court - what else am I missing?

Hope you can help.

Laura

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