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HR Social Action Coordinator | Circa £28,000

Location - Wimbledon, South West London
Type - 12 month contract
Hours - 35 hours per week
Salary - Circa £28,000

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 140,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in people and organisation development for more than 100 years, helping members build their professional expertise and organisations build their HR and leadership capability.

The Role

The CIPD Community Investment team are looking for a HR Social Action Coordinator to provide effective programme, communication and administrative support to the team. You will be delivering a high profile volunteering programme as well as contributing to the Community Investment team’s wider social action agenda.

Social Action refers to HR professionals using their unique skills and experiences for the benefit of others. It includes volunteering for and campaigning on a wide range of societal issues at both an individual and organisational level.

Key responsibilities

  • Provide full programme support, including end to end recruitment of Enterprise Advisers against set targets 
  • Working with the Volunteering Programme Manager, develop and deliver a robust internal and external communications plan to attract, promote and highlight the Enterprise Adviser programme including writing articles, gathering case studies, running focus groups, and report writing as required, and using a range of communication channels including social media, Web, and face to face to promote the programme 
  • Support on any events related to the Enterprise Adviser programme including managing venue bookings, sending out invitations, managing and tracking responses, preparing materials etc. 
  • Support the programme with any ad hoc activity as required e.g. supporting with monthly reports, and any new deliverables as agreed with the delivery partner 
  • Keep an overview of programme outputs, including marketing and social media promotion. Working closely with the Programme Manager to brief in work to the CIPD design team 
  • Support the Community Investment team’s wider work on social action, specifically to support the set up and development of a Social Action Ambassador’s pilot.

Knowledge, skills & experience

  • Sound experience in programme delivery and project management 
  • Able to demonstrate highest levels of customer service 
  • Experience of delivering multi channel communications programme or campaigns (desirable) 
  • Excellent organisational and planning skills are also required, and previous experience of providing project support is desired 
  • Excellent team player, with a flexible approach, whilst also being able to work on your own initiative without close supervision 
  • Able to work under pressure and to deadlines 
  • Advanced level of IT skills is essential, particularly in Word/Excel/PowerPoint 
  • Previous experience of workplace databases (desirable) 
  • Good written and spoken communication skills as there is a need for the post holder to communicate with people at all levels. 
  • Diplomacy and confidentiality
  • Please submit your CV by Tuesday 29 August 2017.

 

There has never been a more interesting or important time to join us. We offer a friendly and stimulating culture and a wide range of professional development opportunities and benefits such as 28 days’ holiday, free two-course lunch and flexible working hours.

The CIPD define diversity as valuing everyone as an individual – we value all our employees, customers and clients as people. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender, sexual orientation, gender reassignment, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

CIPD valuing everyone as an individual

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as soon as possible.

Branch Development Manager | £50,000 - £55,000

Location - Wimbledon, South West London
Type - Permanent
Hours - 35 hours per week
Salary - £50,000 - £55,000

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 140,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in people and organisation development for more than 100 years, helping members build their professional expertise and organisations build their HR and leadership capability.

The Role

The CIPD's branch network is our strongest face to face connection with our membership and the HR profession. With more than 900 volunteers the network is made up of some of our most active and passionate members.

We have an opportunity for a Branch Development Manager to lead a team supporting our volunteers as the network continues to evolve and modernise. The team support our 52 Branches across the UK and beyond in providing events, community, connection and support for HR professionals.

Ideally you will have experience of working with volunteers and understand the value they bring to an organisation. This is a rewarding role requiring you to be able build strong relationships, listen well and solve problems collaboratively. It is important that you have a willingness to get involved and have a hands-on (and ears open) approach to problem solving that balances competing demands and requests.

To do this well you will need outstanding communication skills, to be trustworthy, passionate and open and able to quickly establish rapport with different groups of volunteers and stakeholders.

Please submit your CV by Friday 1 September 2017.

There has never been a more interesting or important time to join us. We offer a friendly and stimulating culture and a wide range of professional development opportunities and benefits such as 28 days’ holiday, free two-course lunch and flexible working hours.

The CIPD define diversity as valuing everyone as an individual – we value all our employees, customers and clients as people. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender, sexual orientation, gender reassignment, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

CIPD valuing everyone as an individual

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as soon as possible.

Exam & Project Officer | £28,500 - £31,500

Location - Wimbledon, South West London
Type - 12 month contract
Hours - 35 hours per week
Salary - £28,500 - £31,500

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 140,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in people and organisation development for more than 100 years, helping members build their professional expertise and organisations build their HR and leadership capability.

The Role

The CIPD Qualifications team are looking for an Exam & Project Officer to ensure that CIPD examination authors and processes operate in accordance with the requirements of regulatory bodies. You will lead on the project planning and delivery of quality examinations authoring involving CIPD Centres, including quality examination visits and moderation.

Key responsibilities

  • Oversee and lead the creation of examination papers and marking guidance relating to CIPD examinations 
  • Work closely with regulation experts on all potential notifiable issues relating to qualification regulation, quality assurance and credit rating, specifically Ofqual, Welsh Government, CCEA and Quality Assurance Agency (QAA) 
  • Ensure that procedure are followed for CIPD examinations and are completed accurately and to the fixed sequence and schedule 
  • Lead and organise the Special Considerations Panel before examination results are published 
  • Create a wide range of accurate reports from examination data for the examination board for each session, reporting compliance issues if necessary 
  • Oversee the work allocation of CIPD examination board, manage relationships with, the outputs of, to ensure they meet the CIPD quality standards 
  • Take ownership of escalated queries and issues relating to examinations and work closely with the Examination Officer and Student Administration where necessary 
  • Support and work on projects to ensure they are delivered on time within scope and budget 
  • Coordinate internal resources and third parties/vendor for the flawless execution of projects 
  • Ensure resource availability and allocation where necessary 
  • Manage relationships with clients and all stakeholders.

Knowledge, skills & experience

  • Previous experience of working within a regulated qualification awarding organisation 
  • Knowledge and understanding of qualification assessment and quality assurance systems and processes 
  • Excellent organisational skills with proven ability to prioritise and work under pressure to carry out a range of complex and time sensitive activities 
  • Accuracy and attention to detail with proven ability to maintain the integrity and confidentiality of centre and student information in manual filing and electronic data systems 
  • Ability to identify and respond to incidents that may threaten the integrity of CIPD qualifications and assessment material and that may lead to an adverse effect on the interests of qualification candidates 
  • Excellent communication skills with proven ability to compose correspondence and respond to queries from externals, centers, students and qualification regulators 
  • Ability to work as a reliable and flexible member of the team in order to support an integrated, risk based and customer focused approach to quality assurance 
  • Proficiency in the use of databases, Microsoft suite and other IT application with proven ability to generate and interpret management information reports 
  • Highly IT literate 
  • Proven time management, prioritisation and organisational skills 
  • Sound problem resolution, judgement, negotiating and decision making skills 
  • Familiar with project management methodology 
  • Strong understanding of business processes 
  • Ability to lead and contribute to project work involving a range of internal stakeholders and external suppliers 
  • Used to working under pressure and to constant deadlines in a busy environment 
  • Attention to detail 
  • Excellent verbal and written communication skills and able to deal with people at all levels

There has never been a more interesting or important time to join us. We offer a friendly and stimulating culture and a wide range of professional development opportunities and benefits such as 28 days’ holiday, free two-course lunch and flexible working hours.

The CIPD define diversity as valuing everyone as an individual – we value all our employees, customers and clients as people. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender, sexual orientation, gender reassignment, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

CIPD valuing everyone as an individual

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as soon as possible.

Partnership Officer | £35,000 - £38,000

Location - Wimbledon, South West London
Type - Permanent
Hours - 35 hours per week
Salary - £35,000 - £38,000

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 140,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in people and organisation development for more than 100 years, helping members build their professional expertise and organisations build their HR and leadership capability.

The Role

The CIPD Community Investment team have an opportunity for a Partnership Officer to join them on a permanent basis to lead on driving and implementing successful mentee referral partnerships at both local and national level to support the reach, scale up and quality improvement of the Steps Ahead volunteer mentoring programme. You will drive and account manage funding relationships and related budgets for Steps Ahead as well as run and manage a network of local consultants to support this work.

CIPD’s Steps Ahead mentoring programme offers jobseekers one-to-one mentoring sessions with a Steps Ahead volunteer mentor (all CIPD members) to help them improve their employability skills, boost their confidence and find work.

Key responsibilities

  • Scope, develop and drive beneficial new partnerships to deliver the CIPD’s social action programmes for members. This includes working closely with the Steps Ahead Development Manager and with the Chief Community Officer to identify potential partners, follow-up on leads and monitor effectiveness
  • Develop and implement partnership criteria and deliverables for new and existing partners at national and local level. Develop relevant documentation to support this (i.e. partnership agreements and tracking documents)
  • Develop a robust monitoring and evaluation process for projects in scope of the role 
  • Own and be accountable for the success of delivery partnership. This includes oversight of project management and process to deliver on those partnerships, working very closely with the rest of the team
  • Develop, set up and manage a network of independent consultants that have completed or are in the process of receiving Steps Ahead mentoring support who are tasked with identifying and driving mentee referral partnerships and promotion at local level
  • Account manage funding relationships and related budgets, including scoping new opportunities working closely with the Steps Ahead Development Manager and the Chief Community Officer. Drive and oversee funding bids for Steps Ahead and other social action programmes.

Knowledge, skills & experience

  • A proactive self-starter with demonstrable experience of developing and implementing successful external partnerships, including experience of building and managing relationships. Experience of partnership risk management is essential
  • A proven track record in account and project management experience
  • Evidence of commercial insight and knowledge and business development (private or third or public sector) will be an advantage
  • Experience of managing budgets, financial reporting and tracking project delivery
  • Personable and empathetic to the aims of the CIPD’s Steps Ahead volunteer mentoring programme, and the people they aim to engage with and support
  • Driven to seek to understand how the programme and the work of the wider Community Investment team supports CIPD strategy. They will be a visible and credible ambassador for CIPD and the Steps Ahead mentoring programme
  • An insight into the funding landscape (public as well as Foundations) and experience of writing successful bids would be an advantage

There has never been a more interesting or important time to join us. We offer a friendly and stimulating culture and a wide range of professional development opportunities and benefits such as 28 days’ holiday, free two-course lunch and flexible working hours.

The CIPD define diversity as valuing everyone as an individual – we value all our employees, customers and clients as people. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met. We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender, sexual orientation, gender reassignment, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

CIPD valuing everyone as an individual

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as soon as possible.

Who we are

Who we are

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What we do

What we do

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Disability Confident employer logo

Disability Confident employer

The CIPD is a Disability Confident employer. We work with the DWP and lead the way in changing attitudes towards disability, and to encourage all employers to provide opportunities to ensure that people with disabilities and those with long-term health conditions are able to fulfil their potential at work. We regularly review our own people practices and approaches to ensure that our workplace is as open, diverse, accessible and inclusive as possible. 

Stonewall Global Diversity Champions

Stonewall Global Diversity Champion

The CIPD is a member of Stonewall’s Global Diversity Champions programme, working together to ensure that we are an LGBT+ inclusive employer and membership organisation across our UK and International communities. Our principles – work matters, people matter and professionalism matters – enshrine our belief that good work is safe and inclusive.

Stonewall and the CIPD share the vision that by embedding inclusive values, organisations can drive higher levels of wellbeing, motivation, satisfaction and productivity. Our ambition is to ensure that all of our staff and volunteers feel confident and comfortable in bringing their whole selves to work - because people perform better when they can be themselves. 

Read: The CIPD pledges to make a positive difference to LGBT+ workers

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