Absence management
Develop an approach to absence management which supports your business objectives and culture
Resources and useful links on managing absence related to COVID-19, including advice on self-isolation and sick pay
Employers should keep up to date with the latest guidance relating to self-isolation requirements:
Employers should also monitor the guidance on statutory sick pay.
Employers can also refer to information available on the CIPD websites for Asia, Middle East and Ireland.
Answers to frequently asked questions about managing absence during COVID-19
From 1 April 2022 the previous UK Government guidance is replaced with the following guidance:
If employees test positive for COVID-19 employers should, in most cases, tell employees to self-isolate for at least five days or until they test negative. Although the latest UK Government’s position is to leave matters to individual discretion, the five-day advice remains in place, so it seems sensible for employers to voluntarily maintain or adapt their existing COVID-19 practices in the short to medium term whilst virus rates remain high. This may include requiring employees who test positive to work from home if they are well enough to do so. Employers may decide to pay other staff to remain at home for a short period if the nature of the job means they cannot work from home.
Employers must implement policies about what happens when a member of staff tests positive and take responsibility for implementing mitigations that are appropriate for their workplace and find their own strategies for managing risk.
Employers should consult, educate and train staff on the practices and policies to be implemented.
Employers should consider the needs of those who are at greater risk of serious illness from COVID-19, such as those with compromised immune systems. There is specific guidance for these people. See above for more information.
SSP rules have returned to the pre-pandemic system. The rules surrounding SSP for those who test positive for COVID-19 are as follows:
Employers can manage employees suffering from the effects of long COVID in a similar way to employees with other long-term health conditions, although some extra considerations may be appropriate.
More information is available in our report and guides on working with long COVID and our guide on managing employees with long-term health conditions.
Yes, employers need to review their approach to data protection in connection with COVID-19.
Restrictions have effectively now been lifted and employers need to check if there is a lawful basis to gather and process any data they are gathering on infections, testing and vaccination status.
The data may be justified in order to meet health and safety obligations but employers should check their precise rationale now that data is not needed for mandatory self-isolation after testing positive for COVID-19.
Following the disruption to schools during the pandemic employees may have concerns about future closures. The position regarding school openings and closures and the rules in place is complex and can change rapidly. Employers should check UK Government advice regularly. The latest guidance advises that children with COVID-19 should not go to school therefore employees may need to stay at home to look after them. Employers and employees should be as flexible as possible, with employers taking account of staff’s childcare responsibilities and individual circumstances.
HomeworkingIn the event of school closures or self-isolation, home working may be harder for single parents with young children and, because women tend to have more childcare responsibilities than men, employers may discriminate if they facilitate homeworking for male employees but indicate that it is not working for female ones. If an employee cannot focus at home because of caring for young children it may be possible to agree flexible working arrangements including adjustments to hours and times of work.
Employers of those employees who are unable to work from home have a number of other options, which are described below.
Flexible working
Employers are always obliged to consider flexible working requests. In the context of localised school closures, there are a number of options available, such as spreading working hours out by agreement so that employees can work when younger children are asleep.
Unpaid time off for dependants
Employees have the right to take unpaid time off for dependants which usually lasts only for a short time to organise their care. This period of unpaid leave enables employees to take action necessary because of an unexpected disruption or termination of arrangements for the care of that dependant. This would cover time off to arrange alternative childcare but does not cover extended time off for employees to look after their children themselves.
Unpaid parental leave
Employees who have been with the employer for more than a year can also take unpaid parental leave. Normally notice is needed but employers may agree to shorten the notice period. This leave is 18 weeks per child before the child turns 18 and must usually be taken in blocks of a week with a maximum of four weeks each year.
Annual leaveA rare alternative in some situations may be for the employee to take some annual leave. The benefit of this for the parent concerned is that it would be paid at their full rates.
Unpaid and other leave
If employers' operations are likely to be severely affected on a long-term basis, employers may consider plans such as a voluntary special leave policy on a temporary or longer basis where individuals can opt to take paid or unpaid leave. There could be some employees who are willing to take additional time off and would welcome a break, but others may struggle financially if they lose pay. Employers could consider offering a shorter working week or other flexible resourcing arrangements and communicate the business reasons to employees. You may wish to consider short-time and lay-off working arrangements - there's more information on Lay-offs and short-time working on the UK Government website.
Develop an approach to absence management which supports your business objectives and culture
View our resources on managing wellbeing and inclusion in light of COVID-19
Resources on the key issues that employers need to consider in managing a safe workplace, including vaccination and testing policies