Explores the issue of culture change in the banking and financial services and finds that perceptions of excessive reward and concern over short-term cultures still prevail.

The report, Employee Outlook: Focus on rebuilding trust in the City, highlights the importance of ensuring that values are meaningful to staff and are embedded throughout the organisation. Respondents also call out the need for regulatory reform to change the prevailing culture, enhanced protection for whistle-blowers and improved consultation and engagement with staff.

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Podcasts

Changing values and culture in the City

Episode 81: This episode looks at the challenges organisations in the banking industry are facing as they try to change their culture, repair their credibility and regain the trust of their customers and employees.

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