A new approach to line manager mental well-being training in banks is a report of an independent evaluation commissioned by the Bank Workers Charity (BWC) and Mind into the mental health training pilots in financial services developed and delivered in collaboration with Mind.

To support the improvement of mental health of workers in financial services in the UK, the Bank Workers Charity and Mind developed a 12-month line manager training programme. The programme aimed to increase participants’ awareness of the signs of low mental health in their teams and their ability to support staff appropriately.

The CIPD was commissioned by the Bank Workers Charity and Mind to conduct an independent evaluation of the impact of the course, piloted in four UK-based retail banks from 2014 to 2016.

The Evaluation report and Executive summary are available to download below:

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