Research shows that resilience is linked not just to people’s wellbeing and ability to deal with stress, but affects their capacity to be proactive and creative, as well as their engagement with and commitment to their work. As a line manager, you will reap considerable benefits from supporting your team to be resilient.

What is resilience?

Resilience is an individual’s ability to recover from or stay well in the face of adversity. In a work setting, this translates into an employee having ‘the capacity to thrive, rather than just survive, in high stress environments’ (see CIPD research for more detail). So, resilience helps employees adapt, cope, and respond positively to stressors in the workplace.

This guide is designed to help you, as a line manager, support your team members to be as resilient as possible. It will look at two ways in which you can fulfil this important aspect of your people management role:

  1. How your behaviour as a manager directly affects your team members – the top priority is for you to develop high-quality relationships with all team members. In addition, there are a number of other behaviours that are important, including how you set goals, celebrate success, coach your team, help create a supportive environment and ensure that people know what to expect. 
  2. The range of other factors that are linked to resilience – such as employees’ confidence, optimism, sense of coherence and level of social support (identified in the CIPD evidence review) – and the key role you can play in creating the conditions that support employees with these.

Building on the line manager behaviour framework, this guide offers practical advice on how to satisfy these two aspects.

Download the guide to find out more

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