Employee voice is the means by which employees communicate views on employment and organisational issues to their employer. It’s the main way employees can influence matters that affect them at work. For employers, effective voice contributes toward innovation, productivity and business improvement. For employees, it often results in increased job satisfaction, greater influence and better opportunities for development.

This factsheet explores what employee voice means and the different perspectives and purposes of voice initiatives in an organisation. It looks at the legislative background to employee voice and the UK's position in relation to its European neighbours. It also outlines mechanisms for implementing voice initiatives in an organisation through upward problem solving and representative participation. Finally, it takes a closer look at the benefits effective employee voice can bring to an organisation and its workforce.

CIPD viewpoint

What is employee voice?

Systems and legislation for employee voice

Mechanisms of employee voice

Benefits and success factors of employee voice

References

Further reading

This factsheet was last updated by Louisa Baczor.

Louisa Baczor

Louisa Baczor: Research Associate

Louisa joined the CIPD in 2015, specialising in research for the CIPD’s Profession for the Future programme. This research explored what it means to be a professional, key drivers impacting the future of work, and how practitioners apply ethical principles when making people management decisions.

Louisa’s current research is investigating the future of voice in the workplace, and how organisations can enable people to have a meaningful voice at work. Prior to this, she worked on workplace well-being, employability, and professional identity streams.

With an undergraduate degree in psychology, Louisa studied the changing roles of HR and impact on trust during a Master’s at the University of Bath. 


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