Reports on employers' experiences of managing conflict.
Our survey of employers’ experiences of managing workplace conflict looks at various forms of conflict management and confirms that workplace conflict has increased in the recession.
Download the survey below.
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An examination of the changes in method employers use to manage individual conflict, and how far recent changes in legislation on dispute resolution have impacted employer practices
Explore our survey findings on employees’ workplace conflict experiences, focusing on the nature of conflict and how it's dealt with inside the organisation
A joint publication by the CIPD and Acas aiming to help employers, trade unions and employees decide when and whether mediation may be suitable
Commonly asked questions on the legal issues relating to trade union recognition and industrial action