Diversity management promotes valuing employees as individuals and using their unique strengths and capabilities to support business performance. International work often introduces employees to a wider range of cultures, backgrounds and values, and managers must be ready to harness the diversity of their workforce effectively for the benefit of their organisation.

This factsheet explores the importance of inclusion and diversity management in an international context. It covers the challenges of managing a diverse workforce and offers practical guidelines on the questions managers can ask when facing ethical dilemmas, as well as guidance on creating ethical guidelines to encourage appropriate behaviours. It introduces some of the fundamentals of effective diversity management and, finally, takes a closer look at the issue of women in international management.

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