We look at the experiences of four people professionals involved in implementing hybrid working in their organisations, and discuss the challenges, solutions and opportunities ahead.

Matt Elliot image

Don’t underestimate how difficult coming back into the office will be for many people. We’ve seen the physical impact of COVID-19, but I don’t think we’ve seen the start yet of the mental wellbeing impact.

Matt Elliott

Chief People Officer, Bank of Ireland

Sayma Salik image

To make things more personal, I have regular individual catch-ups with colleagues via Teams to discuss work-related matters and use that as an opportunity to build relationships.

Sayma Salik

People Partner, Central Surrey Health (NHS)

Meera De Sa image

It's about being more aware and watching changes in behaviour. A lot of people don't put their cameras on during video meetings, so it's about making sure managers have one-to-ones with staff.

Meera De Sa

Head of HR, NEC Europe

Alex Ritchie image

We've realised virtual networking is impossible. We've tried attending some of the online events but it's nothing like meeting someone over a coffee for a chat.

Alex Ritchie

Co-CEO, GlobalGiving UK

Rachel Smith image

We had to tread carefully by not just saying: 'Oh, isn't working from home great?', because it has been quite detrimental for some people's mental health. Everybody's situations are different.

Rachel Smith

Co-CEO, GlobalGiving UK

Explore the case studies

See what Matt ElliotSayma SalikAlex Ritchie, Rachel Smith and Meera De Sa have to say about hybrid working by reading their stories:

Related content

Explore our latest resources, including top tips for running hybrid meetings and a webinar on solving the hybrid working challenge. You can also pledge your support to our #FlexFrom1st campaign - our call on organisations and government to make the right to request flexible working a day-one right. 

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Flexible working

Guidance, practical tools and resources to help you embed flexible working in your organisation

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