Looks at the experience of an SME and explores balancing cost and benefit and the five stages of SME HR life.

When Albatross Group reached 80 employees, the time had come for the CEO to hand the reins to a colleague with more than just a passing responsibility for people in the business. 

This is the second report in the Valuing your Talent programme, in which three professional bodies representing the HR and finance professions and management – the CIPD, Chartered Institute of Management Accountants (CIMA) and Chartered Management Institute (CMI), together with the RSA, are collaborating. The work, which is being supported and sponsored by the UK Commission for Employment and Skills (UKCES), is designed to help employers understand how to measure the impact their people have on the performance of their organisation and as a result make better people management and workforce investment decisions. This report was written by Dr Anthony Hesketh, Senior Lecturer at Lancaster University Management School.

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