This report presents findings from a research project carried out on the School for Health and Care Radicals (SHCR) from 2014 to 2015. Researchers from the CIPD were commissioned by the NHS Improving Quality (NHS IQ) to evaluate the impact of the school on participants’ effectiveness as change agents.

The SHCR is a massive open online course (MOOC) and its purpose is to develop effective change agents, ultimately contributing to fast, large-scale, sustainable improvement in health and social care, leading to better patient outcomes.

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