How should L&D roles be organised and L&D professionals be equipped for change in an increasingly volatile, uncertain, complex and ambiguous (VUCA) environment?

Conducted in partnership with Towards Maturity, this research explores how L&D roles and responsibilities are changing and how we are building L&D skills and capabilities. It draws on benchmarking data from 600 L&D leaders in the Towards Maturity benchmark study, alongside case study research with six organisations that have been successfully implementing new initiatives and processes to enhance the impact of L&D:

  • Barnardo’s
  • Mattel
  • McDonald’s UK
  • Ministry of Defence
  • PwC
  • University Hospital Southampton NHS Foundation Trust.

Part 1, L&D: New challenges, new approaches, was published in December 2014.

The full report is available to download below along with the executive summary and individual case studies.

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