Organisation design shapes people processes and is a key HR competency. HR practitioners need to understand how organisation design shapes an organisation’s structure. Although there is overlap between organisation design and organisation development, the factsheet highlights the distinction between the two.

This factsheet defines organisation design within the context of organisation design theory and considers the common types of organisational structures. It concludes by examining the factors influencing the choice of organisation design, including business objectives, culture, and people processes.

This factsheet was last updated by Ksenia Zheltoukhova.

Ksenia Zheltoukhova

Ksenia Zheltoukhova: Head of Research 

Ksenia is responsible for leading research innovation and capability development at the CIPD. She joined in 2013 as a Research Adviser, leading a number of projects, including a major research programme, Profession for the Future, investigating principles-based approach to professional standards as a way of driving ethical and sustainable decision-making by the business.

Prior to the CIPD, Ksenia was a researcher at The Work Foundation, working on Future of HR, Leadership, and Health and Well-being streams. With a background in organisational psychology, she holds a PhD in Management from Lancaster University, where her research examined the effects of leaders’ sacrificial behaviours on followers.


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