Job design is the deciding of a job's key contents, from the duties and responsibilities involved to the systems and procedures followed during the role. The factsheet examines job design within the context of its evolution since its emergence during the industrial revolution, taking into account theories of motivation, behavioural considerations, empowerment in the hands of individual employees, team working, and flexible working approaches to job design.
The factsheet looks at the key factors influencing job design: Organisational environment, changes in the external context, and employee-related considerations. Job design objectives vary according to business demands and the organisation’s approach; the factsheet explores these objectives, from business purpose and quality to speed and sustainability. The factsheet concludes by examining job design as a feature of high performance working and considers the manager's role in driving engagement through job design.