This report gives a snapshot of how much social media and mobile technology have had an impact on the way we work. In particular it attempts to gauge the extent to which social technology is benefiting organisations and working lives and understand how common the phenomena are that underpin the notion of social business.

It presents findings from two surveys on social media and mobile technology. The first, conducted in partnership with YouGov, is a survey of UK employees with a boosted sample of 18–24-year-olds to allow reliable age comparisons. The second survey focuses specifically on organisational policies and HR practices relating to social media and mobile devices.

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