People are living longer, and the proportion of older workers is increasing. This means that employers will need to improve how they attract, manage and develop people as they age.

This report will help employers better understand older workers, who we generally define as those aged 50+. By knowing who they are, their experiences, and what preferences they hold, as well as the important differences and considerations that emerge as people get older, we can design better jobs to support more fulfilling working lives.

While these findings are based on UK data, the broader trends and implications should be of interest wherever you are based. 

Download the report to find out more

Understanding older workers

Download the report
PDF document 1 MB

Recommendations

The report makes a series of recommendations based on the key issues that employers and policy-makers should understand when considering how to recruit and retain older workers. These recommendations include:

Enhancing flexible working offering

By increasing the availability and range of flexibility employers will be able to attract and retain workers as they get older. Making the right to request flexible working a day one right, together with other tweaks to the legislation, would help boost the provision and uptake of flexible working. This is something the CIPD has been calling for via our Flex From 1st campaign.

Early and ongoing support for health and wellbeing

More than half of workers have a long-term health condition by the time they reach 60. This highlights the importance of supporting the health of workers throughout their working lives, to maximise their chances of them enjoying a healthy and active life as they get older. The CIPD recommends the introduction of a national implementation of a preventative and targeted occupational health service to support organisations and ensure workers get early access to support.

Improving skills and training

Employers, and particularly managers, should guard against assumptions that older workers are less likely to be interested in training or career progression. The CIPD is calling for the introduction of enhanced and buildable individual learning accounts (ILAs). These would be designed around the principles outlined in the CIPD’s Skills to Grow report and should primarily be targeted at adult upskilling.

Employers can also read our report Understanding older workers in Scotland which focuses specifically on older workers in Scotland, where, by 2045, the number of people aged 65 and over is projected to grow by nearly 30%.

More on this topic

CIPD Viewpoint
Religion and belief

Explore the CIPD’s point of view on religion and belief, including actions for Government and recommendations for employers

CIPD Viewpoint
Age-diverse workforces

Explore the CIPD’s point of view on age diversity in the workplace, including recommendations for employers and actions for the UK Government

CIPD Viewpoint
Gender equality at work

Explore the CIPD’s point of view on gender equality at work, including recommendations for employers and actions for the UK Government

CIPD Viewpoint
Sexual orientation, gender identity and gender reassignment

Explore the CIPD’s point of view on sexual orientation, gender identity and gender reassignment, including recommendations for employers

More reports

Reports
Pay, performance and transparency 2024

Insight from the CIPD’s survey into factors driving pay decisions in UK workplaces and recommendations for practice

Reports
Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Reports
Devolution and evolution in UK skills policy

A report seeking common ground in skills policy across the UK’s four nations

Reports
People Profession 2023: International report

Insight into how global issues are impacting people professionals in the UK, Ireland, Asia-Pacific, MENA and Canada

See all reports