Steps Ahead Mentoring offers jobseekers one-to-one mentoring sessions to help them improve their employability skills, boost their confidence and find work. From using your knowledge of the recruitment process, to helping a jobseeker build their self-esteem, improve their CV or prepare for an interview. Your support and skills can make a real difference.

Join over 3,000 volunteers and develop your mentoring and coaching skills, boost your confidence, enhance your organisation’s reputation in the local area, and help us tackle unemployment.

Steps Ahead currently operates across England, Wales and Scotland supporting young jobseekers and parents and carers returning to work. From September 2019 to June 2020 we will also be running our Parent Returner Programme in Yorkshire and the Humber, where we will be helping 150 parents return to work, including offering them Steps Ahead Mentoring.

Our Steps Ahead mentors could also go on to become a Steps Ahead ambassador, whose role is to advocate the programme to our partners. Click through to our FAQs to find out more about the role of a mentor and an ambassador.

How does this programme work?


What is this about


Who is eligible

Continuing Professional Development

Where does this take place



All of my mentees have shown a great deal of improvement from where we started to where we are now. It is a very rewarding experience knowing the difference I have made to their lives. I have also gained and improved on a lot of skills through this programme. I have learnt a lot from my mentees throughout the journey.

Belinda Madzima

Steps Ahead Mentor and Ambassador, Business and HR Consultant, Belma Services

I think I’ve created a bond with my mentee that I will always have. She still contacts me now and again to discuss things. I’m really proud of her and my other mentees. I also feel happy and encouraged that they’re all going to be successful.

Gareth Williams

Steps Ahead Mentor, HR & Business Development Director, Azureus Ltd

The key to successful mentoring is to start with a relaxed discussion with the mentee regarding their overall objectives and then tailoring guidance to meet their needs.

Muhammad Shah

Steps Ahead Mentor, HR Director, EMEA

The Steps Ahead programme offers flexibility to mentees. It’s nice that we can support them. My mentee and I were able to work on the less obvious reasons why they may or may not be struggling with employment.

Maxine Campbell

Steps Ahead Mentor, Rogers Stirk Harbour & Partners

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