Watch Luke's story

Play Video
Luke Smith - video still

Key skills required:

  • Great multi-tasker
  • Work well in a team
  • Enjoys helping others

Duties include:

  • Manage job applications
  • prepare work contracts and inductions
  • Answer HR queries

How did you being your career in HR?

I work for a company called Robert Dyas and I’m an HR Assistant there. I was in a job that I liked but I couldn’t see myself progressing within the company so I started applying for positions. I got my CV sorted and I was lucky enough to be given an opportunity a Robert Dyas where they took me on as the HR administrator and then I was promoted to HR assistant.

What does your role involve?

Some of the tasks that I do are the recruitment – I’m the first point of contact for people calling to the department so I deal with queries with it’s a grievance, disciplinary, maternity leave, paternity leave, queries regarding pensions … general HR queries. One of the skills you need in my role is to be personable. You’re dealing with people all the time.

What do you enjoy most about HR?

I really love working in HR, especially for the company that I work for. The best things about my job are working in a fast-paced environment, the team that I work with are really supportive, there’s always lots going on, every day is different. I haven’t looked back since I started my career - I really enjoy working in HR at Robert Dyas.

Top