CIPD Lab
Dr Madeleine Petzer explores how to mitigate the impact of redundancies on victims, survivors and envoys
22 Jan 2021
Making more of HR’s role in managing conflict
Building on HR’s unique ability to manage employee conflict
In a Nutshell: Issue 103
These authors investigate the role of HR within organisations. Using key stakeholder interviews and case studies, they identify HR’s ability to manage conflict as an irreplaceable area of expertise within organisations.
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Reviewed by:
Rachel Suff, Employment Relations and Diversity Adviser (Europe)
Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and well-being, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.
