This study revealed that a lack of human involvement in the interview process can influence candidates’ perception of the employer brand. It offers practical considerations to help employers strike the right balance between the objectivity AI offers and the level of human interaction candidates want and expect.
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CIPD Trust
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Bullying
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Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
Reviewed by
Hayfa Mohdzaini, Senior Research Adviser | Interim Head of Research
Hayfa joined us in 2020. Hayfa has degrees in computer science and human resources from University of York and University of Warwick respectively.
She started her career in the private sector working in IT and then HR and has been writing for the HR community since 2012. Previously she worked for another membership organisation (UCEA) where she expanded the range of pay and workforce benchmarking data available to the higher education HR community.
She is interested in how the people profession can contribute to good work through technology and has written several publications on our behalf, as well as judging our people management awards, speaking at conferences and exhibitions and providing commentary to the media on the subjects of people and technology.
22 Apr, 2024
The CIPD celebrates International HR Day 2024
Podcast 206: Digital innovation has revolutionised how we work and learn. But despite AI’s potential, scepticism prevails. Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?
Explore the CIPD’s point of view on age diversity in the workplace, including recommendations for employers and actions for the UK Government
This factsheet looks at recruiting overseas workers, the categories of non-UK nationals able to enter and work in the UK, and the legal framework involved.
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
When cost savings are required, what is the impact of making pay cuts instead of redundancies?