In a Nutshell: Issue 85  


At present, the majority of individual’s experiences at work is not matching their expectations. This author presents five ways in which the people profession can ensure a positive people experience at work. 

Louisa Baczor

Reviewed by:

Louisa Baczor, Research Adviser

Louisa joined the CIPD in February 2015 as a Research Associate, responsible for supporting work on developing the people management profession for the future. She gained experience studying the changing nature of the HR function during a Master’s at the University of Bath, with a research project on perceptions of the trustworthiness of HR. Louisa has an undergraduate degree in Psychology.

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