Working at the CIPD means being part of a team that’s shaping a profession for the future. All our people are important to us and play a vital role in support of our purpose to champion better work and working lives. We are highly committed to every employee's learning and development, helping them excel and making their working life the best it can be.

Our PACE values

Recruiting people who reflect our values is essential to delivering our strategy. Every person we employ is a champion and role model for better work and working lives. We welcome talent from a diverse range of backgrounds and the roles vary enormously: it could be researching new insights, building relationships with stakeholders, or supporting others as part of a team. But we’re all ambassadors for one brand: living and breathing the same values and united by the shared conviction that we can make work and working lives better. It’s a great reason to come to work at the CIPD, in addition to the great benefits, range of development opportunities available and commitment to a strong coaching and feedback culture.

Inspire others


We have clear goals, and we finish what we start

Professional development


We are responsive and think on our feet



We work together and with others to achieve shared goals



We know our stuff and have a clear point of view

Our competency framework

Our values are reflected in our competency framework which outlines a clear set of behaviours. It identifies the behaviours that we value and expect from everyone. Through our framework, we’ll develop behaviours which will drive our own, our team’s and our organisation’s performance.

Competency framework
  • Business awareness and professional excellence
    I strive for excellence in my role and display good business acumen
  • Leading myself and others
    I act as a role model, maximising my own and my team’s contribution to CIPD's success
  • Customer centric
    I provide high quality service and solutions for our customers
  • Problem solving and decision making
    I take the lead in resolving problems and act decisively
  • Building and maintaining strong relationships
    I collaborate, am inclusive and build and nurture strong and effective business relationships
  • Continuous improvement and innovation
    I am future focused, inquisitive, open minded and innovative in adding value to CIPD
  • Driven to deliver
    I focus on outputs demonstrating agility, energy and determination

Our purpose and vision

Our purpose is to champion better work and working lives by improving practices in people and organisation development, for the benefit of individuals, businesses, economies and society

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