Difficulties may arise at various points in the employment relationship, and disciplinary and grievance procedures are there to ensure that these challenges are dealt with fairly and equitably. For this reason, employers need procedures that support both the employer and employee's perspectives. Employers are advised to follow the Acas Code of Practice Disciplinary and Grievance Procedures, which CIPD endorses.

This factsheet examines the two main areas where a disciplinary system may be used: capability/performance and conduct. It offers comprehensive advice for handling disciplinary interviews, providing a detailed list of key recommendations for employers as well as potential outcomes. The factsheet also looks at handling grievances informally and formally.

CIPD viewpoint

What are disciplinary and grievance procedures?

The legal position

Disciplinary policy and practice

Grievance policy and practice


Useful contacts and further reading

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