Promoting and supporting diversity in the workplace is an important aspect of good people management - it’s about valuing everyone in the organisation as an individual. However, to reap the benefits of a diverse workforce it’s vital to have an inclusive environment where everyone feels able to participate and achieve their potential. While UK legislation – covering age, disability, race, religion, gender and sexual orientation among others – sets minimum standards, an effective diversity and inclusion strategy goes beyond legal compliance and seeks to add value to an organisation, contributing to employee well-being and engagement.

This factsheet explores what diversity and inclusion means in the workplace and how an effective strategy can support an organisation’s business objectives. We look at the rationale for action, and then outline the steps organisations can take to implement and manage a successful diversity and inclusion strategy, from communication and training to addressing workplace behaviour and evaluating progress.

CIPD viewpoint

What are diversity and inclusion?

The social justice case for diversity

Diversity and inclusion are good for people and good for business

Managing diversity and inclusion

Useful contacts and further reading

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This factsheet was last updated by Alan Beazley of The Employers Network for Equality & Inclusion (enei) and by Dr Jill Miller.

The Employers Network for Equality & Inclusion (enei)

The Employers Network for Equality & Inclusion (enei)

The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion in the workplace, focused on delivering high quality practical advice, products and services to our members. We seek to encourage best practice to enable organisations and people to prosper by valuing difference in the workplace. 

Jill Miller

Dr Jill Miller: Diversity and Inclusion Adviser

Jill joined the CIPD in 2008. Her role is a combination of rigorous research and active engagement with policy makers, academics and practitioners to inform projects and shape thinking.

She frequently presents on key people management issues, leads discussions and workshops, and is invited to write for trade press as well as offer comment to national journalists, on radio and TV. She specialises in diversity and inclusion, employee well-being, people management in SMEs and future HR trends.


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