The COVID-19 pandemic has prompted a faster and more widespread shift to digital learning, driven by the rise in homeworking and the need for new forms of training and support. In summer 2020, CIPD research found that 54% of employers surveyed had used digital and online learning during lockdown, and 80% planned to increase this over the next 12 months.

This literature review examines how the potential of digital learning can be harnessed to support reskilling in the post-COVID-19 economy. It sets out the drivers and barriers to digital learning and explores global employer and government-led approaches to determine the success factors that underpin effective strategies.

In light of current policy, our literature review findings, and a roundtable discussion with senior stakeholders, we make recommendations to government that support improved provision, uptake, and effectiveness of digital learning. We also provide advice to employers who wish to enhance their learning provision.

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