When practiced effectively, learning supports organisational strategy and bolsters workplace skills. Theories encouraging employee learning have evolved considerably over the past decade, and employers should familiarise themselves with emerging insights into how people learn. This factsheet examines the meaning of ‘helping people learn’ in a workplace context, focusing on the economic importance of workplace skills and the tangible ways employers can measure the skills and capabilities of their workforce.
The factsheet also explores evolving theories on supporting learning, looking at the move away from training to learning, the shift from instruction to interaction, and emerging insights about how people learn. It also considers the strategic and practical issues in helping people learn, such as the learning and development strategy, identifying learning needs, barriers to supporting learning, performance management and the role of line managers. It concludes by looking at the extent to which learning initiatives are effective in helping people to learn.