Introduction

A SWOT analysis is a planning tool which seeks to identify the Strengths, Weaknesses, Opportunities and Threats involved in a project or organisation. It's a framework for matching an organisation's goals, programmes and capacities to the environment in which it operates.

This factsheet examines the four elements of SWOT and the process of conducting an analysis. It provides tips for conducting the analysis and a ready-to-use SWOT analysis template. The factsheet concludes by looking at the particular scenarios when a SWOT analysis is most appropriate, as well as its advantages and disadvantages.

CIPD viewpoint

It's important that organisations take time to reflect on their performance, and to think about the strengths and weaknesses that they have. It is also important that management take time to think about opportunities and threats that exist, and use these as part of the strategic planning process.

Using a SWOT analysis gives a structured approach to such deliberations, and can be very effective in getting contributions from a range of people. This is particularly effective if the SWOT analysis is carried out as a group activity such as a workshop. The value of a SWOT analysis can be enhanced when used with other analysis tools such as PESTLE.

Video: Carrying out a SWOT analysis

This short video provides a SWOT analysis definition and explains how SWOT analysis works.

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SWOT

For a transcript of this video, please scroll to the end of the page.

SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats. Occasionally, it may also be found as a ‘WOTS up’ analysis or the TOWS analysis. The technique is credited to Albert Humphrey who led a research project at Stanford University in the 1960s and 1970s using data from leading companies involved in long range planning processes.

A SWOT analysis is a planning tool used to understand key factors - strengths, weaknesses, opportunities, and threats - involved in a project or in an organisation. It involves stating the objective of the organisation or project and identifying the internal and external factors that are either supportive or unfavourable to achieving that objective. SWOT is often used as part of a strategic or planning process, but can be when applied to aid in the understanding of an organisation or a situation, and also for decision-making for many different scenarios.

Any organisation undertaking strategic planning will at some point assess its own strengths and weaknesses. When combined with an inventory of opportunities and threats in the organisation’s external environment, the organisation is effectively making a SWOT analysis establishing its current position.

While at first glance the SWOT looks a simple framework, and easy to apply, experience shows that to do a SWOT analysis that is both effective and meaningful, requires time and a significant resource. It requires a team effort and cannot be done effectively by only one person. The SWOT methodology has the advantage of being used as both a 'quick and dirty' tool or a comprehensive management tool, and that one (the quick) can lead to the other (the comprehensive). This flexibility is one of the factors that has contributed to its success.

The term ‘SWOT analysis’ is in itself a curious term, for a SWOT is not an analysis in itself, but a number of elements which used together form a valuable framework for analysis. It is essentially a summary of a set of previous analyses – even if those were just 15 minutes of mini-brainstorming with yourself in front of your computer (although this approach is not recommended)! The analysis, or more correctly ‘interpretation’, comes after the SWOT summary has been produced.

A SWOT analysis process generates information that is helpful in matching an organisation or group’s goals, programs, and capacities to the environment in which it operates. The ‘SWOT’ itself is only a data capture exercise - the analysis follows later.

  • Strengths: positive tangible and intangible attributes, internal to an organisation and within the organisation’s control
  • Weaknesses: internal factors within an organisation’s control that detract from the organisation’s ability to attain the desired goal. Which areas might the organisation improve?
  • Opportunities: external attractive factors that represent the reason for an organisation to exist and develop. What opportunities exist in the environment, which will propel the organisation? Identify them by their ‘time frames’.
  • Threats: external factors beyond the organisation’s control which could place the organisation mission or operation at risk. The organisation may benefit by having contingency plans to address them if they should occur. Classify them by their severity and probability of occurrence.

It's important to note the strengths and weaknesses are intrinsic value-creating skills or assets, or the lack of these, relative to competitive forces. Opportunities and threats are external factors which are not created by the organisation, but emerge as a result of the competitive dynamics caused by future gaps in the market. PESTLE analysis is used to look at opportunities and threats (external) elements.

Doing a SWOT analysis can be very straight forward, but its strengths lie in its flexibility and experienced application.

  • Decide how the information is to be collected and by whom (often a team approach is much more powerful than one person’s view).
  • Identify appropriate sources of information.
  • Gather the information - it's useful to use a template as the basis for exploring the factors and recording the information. See our practical and ready-to-use template below.
  • Plot the findings.
  • Identify the most important issues.
  • Identify strategic options.
  • Write a discussion document.
  • Disseminate and discuss the findings.
  • Decide which activities are a priority in the context of the organisations goals and values – a possible action plan framework appears below.

SWOT analysis tips

Some useful tips for carrying out a SWOT analysis include:

  • DO get other people involved to gain multiple perspectives.
  • DO exploit any expertise and resources that are already available within the organisation.
  • DO use SWOT analysis in conjunction with other techniques, such as PESTLE analysis.
  • DO incorporate your analysis within an ongoing process for monitoring changes in the business environment.

  • DON’T do this in isolation - a more effective result is obtained with multiple views.
  • DON’T jump to conclusions about the future based on the past or the present.
  • DON’T get bogged down in collecting vast amounts of detailed information without analysing your findings appropriately.

A SWOT analysis can be used for:

For example, using SWOT in a team meeting might include the following steps:

  • Invite contributors to participate in the SWOT process.
  • Explain the process and establish ground rules.
  • Identify strengths.
  • Identify weaknesses.
  • Identify or list the opportunities and threats – this may well have been identified from a PESTLE analysis previously.
  • Establish priorities – from your mission, vision and values work.
  • Question each list.
  • Plan for action.

There are a number of advantages and disadvantages of using the SWOT approach to analysis.

Advantages include:

  • It is a simple four box framework.
  • It facilitates an understanding of the strengths and weaknesses of the organisation.
  • It encourages the development of strategic thinking.
  • It enables a management team to focus on strengths and build opportunities.
  • It can enable an organisation to anticipate future business threats and take action to avoid or minimise their impact.
  • It can enable an organisation to spot business opportunities and exploit them fully.
  • It is flexible.

Disadvantages include:

  • Some users over-simplify the amount of data used for decisions – it is easy to use scant data.
  • To be effective this process needs to be undertaken on a regular basis.
  • The best reviews require different people being involved, each having a different perspective.
  • Access to quality internal data sources can be time consuming and politically difficult (especially in more complex organisations – parent company, etc).
  • The pace of change makes it increasingly difficult to anticipate developments that may affect an organisation in the future.
  • The risk of capturing too much data is that it may make it difficult to see the wood for the trees and lead to ‘paralysis by analysis’.
  • The data used in the analysis may be based on assumptions that subsequently prove to be unfounded (good and bad).
  • It lacks detailed structure, so key elements may get missed.

The value of SWOT lies mainly in the fact that it constitutes a self-assessment for management. The problem, however, is that the elements appear deceptively simple. Actually deciding what the strengths and weaknesses of an organisation are, as well as assessing the impact and probability of opportunities and threats, is far more complex than appears at first sight.

The inherent risk of making incorrect assumptions when assessing the SWOT elements often causes management to procrastinate when it comes to deciding between various strategic alternatives, frequently resulting in unnecessary and undesirable delays.

Contacts

SWOT analysis - Wikipedia

Books and reports

The essentials of strategy. (2006) Alexandria, VA: Society for Human Resource Management.

HAVE, S., at al. (2003) Key management models: the management tools and practices that will improve your business. London: Financial Times/Prentice Hall.

MORRISON, M. (2013) Strategic business diagnostic tools: theory and practice. CreateSpace Independent Publishing. (Especially Chapter 2: SWOT).

Journal articles

CHERMACK, T.J. and KASSHANNA, B.K. (2007) The use and misuse of SWOT analysis and implications for HRD professionals. Human Resource Development International. Vol 10, No 4, December. pp383-399.

GRUNDY, T. (2006) Rethinking and reinventing Michael Porter's five forces model. Strategic Change. Vol 15, No 5, August. pp213-229.

HUSSEY, D. (2002) Company analysis: determining strategic capability. Strategic Change. Vol 11, No 1, January/February. pp43-52.

REED, D. (2013) SWOT your way to the future. Industrial Management. March/April, Vol 55, Issue 2, pp23-26.

CIPD members can use our online journals to find articles from over 300 journal titles relevant to HR.

Members and People Management subscribers can see articles on the People Management website.

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This factsheet was originally written by Mike Morrison FCIPD, Managing Director of RapidBI, a company specialising in organisational development tools and processes, and revised by Ally Weeks.

Ally Weeks

Ally Weeks: HR Consultant

Ally is an HR practitioner with 20 years UK and international experience within small, medium and large blue chip businesses. A subject expert in talent management, succession planning, workforce planning and recruitment, Ally is currently an HR consultant and trainer for the CIPD and lead tutor for the Level 7 RTM (Resourcing and Talent Management) programme. She advises clients on integrating learning activity with wider commercial issues and the strategic direction of their organisation. Ally is highly adept at determining the most appropriate delivery methods, including online learning, and is experienced in 'hands on' training delivery. She also advises on monitoring the impact of learning interventions.

More recently she has focussed on writing content for CIPD’s online digital Certificate qualifications and Future of HR in partnership with Avado. She speaks at CIPD branch events and conferences on attracting talent, resourcing strategies and trends, strategic workforce planning and new learning technologies.

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Factsheets

PESTLE analysis

Discover what PESTLE means, and use our PESTLE analysis template and example to understand the external influences on your organisation

Read more

A SWOT analysis is a management framework and diagnostic tool. 

The outcome of the analysis will help you to understand factors both internal and external to your organisation which can impact upon strategy and influence business decisions. 

The SWOT framework. SWOT is an acronym for: 

  • S = Strengths
  • W = Weaknesses
  • O = Opportunities
  • T = Threats 
When compiling your individual SWOT factors, I would recommend you also include applicable elements from your own department such as the HR function as well as general business factors. 
 
Let’s look at each of these factors more closely. Strengths and Weaknesses are often factors that relate directly to your organisation and have been described in our template as Internal factors, whereas Opportunities and Threats generally relate to factors outside your organisation that can be advantageous or identified to mitigate the potential risks involved.
  • STRENGTHS: What do you do well? What aspects of your people, products, assets and processes set you apart from your competitors? What are your organisations unique selling points and employee value proposition?

  • WEAKNESSES: In this section I advise you to be truthful and factually objective. Identify areas of vulnerability. What areas of your business and or HR function require change, to be more efficient or stopped if delaying or obstructing progress?

  • OPPORTUNITIES: What opportunities, trends, technological advancements do you know of or have researched that could strengthen your brand, target markets and internal operational processes. One useful way of identifying these would be to reflect on your weaknesses and how these can be improved upon.

  • THREATS: These generally consist of external forces that could negatively impact on business as usual. I would recommend you carry out a PESTLE analysis to understand the majority of factors in this section and possibly conduct a benchmarking exercise to uncover competitor activities.

Next steps: Share your findings with colleagues to gather additional insight or areas missed. Opportunities for improvements will generally incur costs so this may require a business case for additional budgets. Put a plan of action together, prioritise any proposals with time-scales, costs and additional resources required to action changes.

Good luck.

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