Learn how to measure turnover and retention, and understand why people leave organisations
Employee turnover becomes problematic when it starts to have a negative impact on an organisation’s performance. By understanding the reasons behind employee turnover, employers can devise recruitment and retention initiatives that reduce turnover and increase retention.
The factsheet looks at turnover trends in the UK, which vary considerably across occupations, industries, regions and age groups. It outlines the various methods for measuring turnover as well as the different costs of losing employees. The factsheet also examines the reasons why people leave organisations and recommends ways to improve staff retention through methods such as consultation, fair treatment, being flexible, and offering career development.
This factsheet was last updated by CIPD staff.
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