Employee turnover becomes problematic when it starts to have a negative impact on an organisation’s performance. By understanding the reasons behind employee turnover, employers can devise recruitment and retention initiatives that reduce turnover and increase retention.

The factsheet looks at turnover trends in the UK, which vary considerably across occupations, industries, regions and age groups. It outlines the various methods for measuring turnover as well as the different costs of losing employees. The factsheet also examines the reasons why people leave organisations and recommends ways to improve staff retention through methods such as consultation, fair treatment, being flexible, and offering career development.

CIPD viewpoint

What are employee turnover and retention?

Measuring turnover and retention

Why do people leave organisations?

Improving employee retention

Further reading

This factsheet was last updated by CIPD staff.

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