Having a meaningful voice is critical to better work experience and better outcomes of work. However, this will become more challenging as the nature of the employment relationship, and the face of the workforce, become increasingly diverse. The way we think about employee voice is growing more complex with the emergence of new voice channels through technology and social media, and the rise of the gig economy.
In this section we consider current thinking about the power and impact of voice, and how it’s used by individuals, institutions, and wider society to stimulate new thinking about employee voice.
'What is voice?' event
This film captures our exciting event at The British Library, 'What is voice?', which kicked off a research project to stimulate new thinking about employee voice.
Summarises existing literature on social media and employee voice with practical suggestions for amplifying employee voice through social media
The CIPD’s first comprehensive survey of the UK workforce under our new Job Quality Index
Céline Schillinger at Sanofi Pasteur discusses how and whether we should be encouraging employees to speak up and challenge the leadership
Watch the interview with Nita Clarke, Director of the Involvement and Participation Association (IPA)
Nita Clarke discusses the purpose and value of voice in organisations, and how employee voice is changing in the context of the gig economy.
Interview with Richard MacKinnon, Insight Director at Future Work Centre
What has happened to trust in experts/decision-makers?
Richard MacKinnon shares his views on the relationship between voice and trust, the external factors influencing that relationship, and how employee voice can be better captured in organisations.