Having a meaningful voice is critical to better work experience and better outcomes of work. However, this will become more challenging as the nature of the employment relationship, and the face of the workforce, become increasingly diverse. The way we think about employee voice is growing more complex with the emergence of new voice channels through technology and social media, and the rise of the gig economy.

In this section we consider current thinking about the power and impact of voice, and how it’s used by individuals, institutions, and wider society to stimulate new thinking about employee voice.

'What is voice?' event

This film captures our exciting event at The British Library, 'What is voice?', which kicked off a research project to stimulate new thinking about employee voice.

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What is voice event

Resources

Watch the interview with Nita Clarke, Director of the Involvement and Participation Association (IPA)

Nita Clarke discusses the purpose and value of voice in organisations, and how employee voice is changing in the context of the gig economy.

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Nita Clarke - Future of voice

Interview with Richard MacKinnon, Insight Director at Future Work Centre

What has happened to trust in experts/decision-makers?
Richard MacKinnon shares his views on the relationship between voice and trust, the external factors influencing that relationship, and how employee voice can be better captured in organisations.

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Richard MacKinnon, Insight Director at Future Work Centre
Factsheets

Employee voice

Learn about employee voice, its purposes and use, and the benefits it can bring to an organisation and its workforce

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Factsheets

Employee communication

Learn about building an effective internal communication strategy, from tailoring communications and engaging line managers to using social media and developing two-way dialogue.

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CIPD blogs on voice

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