30 Jul 2021

What’s the secret to successful digital communications at work

Understanding organisational context and potentially conflicting employer/employee expectations

In a Nutshell: Issue 109  

This research explores the potential challenges associated with increased use of digital communication technology at work, and provides recommendations to tackle them.

Reviewed by:

Melanie Green, Research Adviser

Melanie joined the CIPD in 2017, specialising in learning & development and skills research. Prior to the CIPD, Mel worked as an HR practitioner in a technology organisation, working on a variety of learning and development initiatives, and has previously worked as a researcher in an employee engagement and well-being consultancy. 

Melanie holds a master’s degree in Occupational Psychology from University of Surrey, where she conducted research into work–life boundary styles and the effect of this on employee wellbeing and engagement.

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