21 Jun 2017
The role of empathy in being a good leader
Examine the link between empathy and effective leadership
In a Nutshell: Issue 68
A lack of empathy in leadership can have a serious negative impact on morale and engagement, but when so much emphasis is placed on leaders having to deliver results and getting things done efficiently, how does empathy fit into this frame of thinking? Also, can empathy be learned and developed over time or is it a fixed commodity?
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